Privacy Policy
Like Honey BV

We are aware that you place your trust in us. Knowledge, expertise, expertise and trust are important pillars for Like Honey. We therefore see it as our responsibility to protect your privacy and to inform you about it. On this page you can read which data we collect when you use the website and/or services of Like Honey. (hereinafter: “Like Honey” or “we”) and why we collect this data.

We respect the privacy of all users of our website and our services and we ensure that the personal information you provide us with is treated confidentially. We act in accordance with the General Data Protection Regulation (GDPR).

1. Who is Like Honey and to whom does this privacy policy apply?

Like Honey is a private company with limited liability, established and having its registered office in Utrecht and registered in the Trade Register of the Chamber of Commerce under number 60980923. You can reach us by telephone on +31 30 700 97 14 and by e-mail at info@likehoney.nl.

This privacy policy applies to:

• customers/relations of Like Honey;
• potential customers/relations with whom Like Honey has made or wants to make or has made contact;
• visitors to the Like Honey website;
• recipients of newsletters and emails from Like Honey;
• all other persons who contact Like Honey or whose personal data Like Honey processes (except employees of Like Honey).

2. What personal data does Like Honey collect and process?

On our website (www.likehoney.nl) you can view which services and products we offer and you can conclude/purchase a suitable service/product. Of course you can also conclude a service at a later time, for example via e-mail or at our office. When you register for one of our services or products, we ask you to provide the following (personal) data:

Your data:

• Name and address details;
• gender;
• telephone number;
• email address.

Uw bedrijfsgegevens:

• rechtsvorm;
• bedrijfsnaam;
• Chamber of Commerce number;
• factuuradres;
• postcode en plaats;
• e-mail address;
• if applicable: UBO statement (“Ultimate Benificial Owner”).

Payment details:

• IBAN and registration

When you send us emails or other messages, for example via a form on our website, we store those messages. Sometimes we ask you for your personal data that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on a secure server of a third party (with which party a processing agreement has been concluded). We process personal data that you have provided to us yourself, personal data generated during your visit to our website and reading news items and personal data that we have obtained from other sources.

Personal data provided by you:

• contact details and other personal data necessary for the performance of an agreement;
• contact details and other personal data entered on contact forms or other web forms or provided via e-mail;
• contact details provided during introductory meetings, events, courses, seminars, etc. such as information stated on business cards.

Personal data obtained through or generated by our website, electronic newsletters, emails or related technologies:

• IP number;
• your surfing behaviour on the website, such as data about the first visit, previous visit and current visit, the pages viewed and the way in which the website is navigated;
• whether you open a news item or email and which parts of it you click on.

Personal data obtained from other sources:

• personal data available on public business social media platforms such as Facebook and LinkedIn;
• personal data obtained from the Trade Register of the Chamber of Commerce and from the Land Registry;
• personal data available on public business websites.

Our website contains hyperlinks to websites of other parties and social media buttons. We are not responsible for the content of those websites or the services of the social media platforms concerned. Nor are we responsible for the privacy policy and the use of cookies on those websites and social media platforms.

Automatically generated data:

In order to make the website work optimally, automatically generated information about your use of the website is collected and processed. Optimizing the service consists of, among other things, technical adjustments, for example, the correct display of pages and the security of the website. The information that is collected consists of the type of device that you use, your IP address, the type of browser, the operating system that you use, and the pages that you visit on the website and the items that you view.

3. For what purposes and on what legal grounds is the collected information used?

Your information will be used for the following purposes and on the following legal bases:

The use is necessary for the performance of an agreement to which you are a party.

Compliance with legal obligations.

The processing is necessary for the purposes of the legitimate interests pursued by Like Honey:

To send you information about our own products and services (marketing purposes); to respond to questions and/or complaints you have and to secure, adapt and improve the website.

You have given permission for the use or processing of data. This is necessary to comply with a legal obligation that rests on Like Honey, such as:

Om informatie over u te verstrekken aan derden indien u daartoe toestemming heeft gegeven of op basis van wet- en / of regelgeving.

We want to keep you informed about the development of our products and services. For example, if there is an expansion of the possibilities with the services and/or products, we can let you know. We can also keep you informed of news items (possibly via Mailchimp). If you do not want to receive e-mail messages from Like Honey, you can indicate this by sending an e-mail to info@likehoney.nl. You can also unsubscribe from such e-mails that we send at any time by means of an unsubscribe link.

Use by third parties

If you provide us with personal data in connection with our services, this personal data will not be shared with third parties, except and to the extent that this is apparent from this privacy policy. We may provide your data to third parties to the extent that you have expressly indicated that you give permission for this with regard to a specific third party and this is required in the context of your use of our services/products and/or to the extent that this data cannot be traced back to you personally (such as automatically generated information).

We may engage third parties to outsource work. These third parties will process your personal data exclusively on behalf of and for the benefit of (the purposes of) Like Honey. In some incidental cases, the information may be shared internally, if it has a positive effect on the provision of services to the customer. Like Honey employees are required to respect the confidentiality of your data. Finally, we may provide your personal data to third parties if Like Honey is required to do so on the basis of legislation and/or regulations.

Hyperlinks van derden

The website may contain hyperlinks that take you out of the Like Honey environment and onto the website of another party. Like Honey has no control over services and/or websites of third parties that are linked to. It is therefore possible that a different privacy statement applies to these services and/or websites of third parties. This privacy policy only applies to (personal) data that is processed by Like Honey. Like Honey accepts no responsibility or liability for (the operation and/or content of) services and/or websites of third parties.

4. How long does Like Honey store personal data?

Your personal data will be stored carefully and no longer than necessary for the purpose for which they were obtained. Unless Like Honey is required by law to store your data for a longer period, Like Honey will use the statutory retention periods.

5. Where is your personal data stored?

Your data is stored on secure third-party servers.

We may engage service providers (“processors”) to process your personal data, who process personal data exclusively on our behalf. We conclude a processing agreement with these processors that meets the requirements set by the General Data Protection Regulation (GDPR). For example, we work with service providers who offer software and/or hosting services. Furthermore, there are ICT service providers who support us in keeping our systems safe and stable. We also use third-party services for sending newsletters and commercial emails. These are examples of parties that can be regarded as processors as referred to in the General Data Protection Regulation (GDPR). Processors within the framework of this article include Mailchimp, Asana, Harvest, Forecast, Google Gmail, Google Analytics, Google Calendar.

6. How is your personal information protected?

We have taken appropriate technical and organizational measures to protect your personal data against loss or any form of unlawful processing. For example, our website is adequately protected (including https) and we use a professional 1Password system, all with personal passwords that are changed regularly. If applicable, paper files are stored in an encrypted cabinet that can only be viewed by the employee in charge. For more information about how we specifically organize this security, you can contact us via info@likehoney.nl.

7. Cookies

Like Honey may use cookies via this website (www.likehoney.nl). This stores information in the form of a text file on the hard drive of your device. Cookies are used to provide the website in a user-friendly manner or to obtain information about the quality or effectiveness of the website. Like Honey uses Google Analytics, which processes cookies. Like Honey has concluded a processing agreement with Google in this regard and the data is processed anonymously. In addition, 'data sharing' is disabled and no other Google services are used in combination with Google Analytics cookies.

8. Access, correction and portability of your data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for the data processing or to object to the processing of your personal data by Like Honey and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have in a computer file to you or another organization named by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@likehoney.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Like Honey would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

9. Can this privacy policy be changed?

This privacy policy may be amended. Developments are rapid and therefore sometimes something may change in the personal data that we request from you and the way in which we use your personal data. These changes will be announced on our website and the last mentioned date of amendment will be stated. We therefore advise you to consult this privacy statement regularly.

10. Where can you go with a complaint?

If you have a complaint about the use of your personal data, you can contact us. We strive to find a joint solution. If we cannot reach an agreement, you can file your complaint with the government court or with the Dutch Data Protection Authority.

11. Questions and feedback

If you have any questions about this privacy policy, you can contact us at +31 30 700 97 14 or send a letter to Like Honey, Schaverijstraat 11, 3534 AS Utrecht.

Like Honey BV